Archive for the ‘Commerce’ Category

Who owns you?

Tuesday, September 7th, 2010
who-owns-you

The Who once asked “Who are You?” an existential question couched in a pop-song wrapper. In the digital age the more pressing issue is who owns our data, both the information we buy and the data we create.

We face at least two issues: access and privacy.

Apple’s approach to digital rights management provides a nuanced example of the issue of access to the data we buy. When we purchase music on a CD we buy the right to listen to that music in any form on any device—instant access. When we buy a song from iTunes, Apple restricts the mobility of that material: we can synch our music collection with up to five computers but we can’t transfer the songs to an unauthorized computer.

web_boxCloud computing—the process where the data and the application that creates and displays it reside on a computer somewhere in the ether—provides an example of both issues. Here we own the data and rent the application and server space, or get it for free thanks to advertiser support. But if we can’t connect to the Internet, if we don’t have continuous access, ownership means little. And if the data isn’t locked down on our servers, is it secure?

It’s the second issue, that thorny combination of privacy and security, that causes the most concern. If access to the data we buy or create is restricted by law or logistics, can we say that we fully control it? Who does? The people who sell the data, or the companies that house it?

If data is your lifeblood, who owns it—and you?

PR at the crossroads

Tuesday, August 17th, 2010
pr-at-the-crossroads

Mashable has posted a thorough look at how social media is changing the field of public relations. The article includes a briefing on the social media press release, with an example from commercial provider Pitch Engine.

NewsBasis helps writers market their expertise

Monday, August 2nd, 2010
newsbasis-helps-writers-market-their-expertise

A new service debuts today that could change the way writers publicize their work, and their areas of expertise.

NewsBasis is the communications equivalent of a matchmaker. Journalists issue requests for information and writers can respond. It’s a targeted way for both parties to find sources and promote their work, without a lot of waste.

In some ways NewsBasis is similar to Help a Reporter Out (HARO) and PR Newswire’s ProfNet. All three services allow journalists to post questions and search for expert sources. They also allow PR pros, companies and writers to search for questions from journalists or receive those queries via email. The idea is to allow journalists to cut through the clutter of unsolicited pitches and writers to better target their queries to the journalists who want the information.

LouGrant1NewsBasis differs from the competition with the introduction of real-time commentary on published articles. The service allows writers to embed their point of view or corrections directly in articles on the Internet. Journalists signed with the service will see those comments when they view the article online. They’re also notified by the service when a source leaves a comment.

Other features will look familiar to people using either HARO or ProfNet. The NewsBasis media notification tab allows users to type keywords into the search bar and read real-time activities by journalists. As with HARO, users also can receive email alerts.

With this week’s launch NewsBasis pits itself against some stiff competition. HARO brings nearly 30,000 reporters and bloggers, more than 100,000 news sources and thousands of small businesses together to exchange information. In addition to pumping out alerts to sources, ProfNet lets journalists search a database of more than 30,000 expert profiles.

HARO is free to PR pros, companies and writers. It also offers a free Twitter feed, especially helpful for communicators toting mobile devices. ProfNet is free to reporters but charges a fee to experts and their representatives. NewsBasis, which is in beta, is free at this point.

All of these services could change the face of publicity for authors, and not just because they provide a more efficient way to pitch their work. They give us the choice between active and passive publicity. Instead pf cold calling journalists, we’re now able to contact them directly about a topic in which they’re interested.

It can also allow authors to contribute to the news, rather than react to it through Google Alerts or other monitoring services. We can get the inside story about who’s writing what before journalists publish those articles and blogs. That should reduce the frustration so many authors feel when promoting their work.

A word about making history

Tuesday, July 27th, 2010
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Mickie Kennedy has an interesting post this morning about writing books for their media-relations value. To summarize his thesis, even in a digital age the printed work can give you credibility and a reputation as an expert in your field. I learned that first-hand when the company now known as Sanofi Pasteur US hired me to write a book about the organization’s rise from horse farmers to suppliers of vaccines to the world.

Brand_New_Day_cover 2While the company paid for the first printing of The Spirit of Swiftwater we arranged the second printing with a university press just itching to publish a business book. That attracted the interest of several thought-leaders in the industry. I knew we’d struck gold when one of the world’s most influential virologists, a doctor who’d been working with WHO to contain bird flu in Asia, visited the company and accepted an autographed book.

Those of you who know me know that I live to write large-scale works that appeal to a wide audience. I think there are several reasons why an executive or an individual would hire a writer or a ghostwriter to create one of these: to promote the organization or the person, or to be more altruistic, to leave a legacy. I often tell the story of Marco Polo and his travels along the Silk Road. His father Making_History_cover 2and uncle made the journey years before they took the young explorer yet few people know their names. Every kid who’s splashed in a pool knows about Marco. The reason is simple: Marco wrote about the journey.

If you’re fascinated with an elegant tool for marketing, or just a fleeting moment of fame, I have a few resources for you, including two documents that detail the rationale, project scope and budgetary outlines of a book-length project. You can download Brand New Day and Making History from this website.

Good luck on the journey.

E-book ‘em, Danno

Tuesday, July 20th, 2010
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Amazon is reporting that for the past three months e-books have outsold hardcovers. Sales of Kindle, Nook and Sony’s device are rising.

The blog stops here

Friday, July 16th, 2010
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The growth of blogging among adults has flattened and continues to decline among teens. That has implications for writers as well as marketers.

A pair of surveys from the Pew Research Center’s Internet & American Life Project shows a rapid decline in blogging among teens and young adults and a modest rise among people 30 and older. To quote the study: “In 2006, 28% of teens ages 12-17 and young adults ages 18-29 were bloggers, but by 2009 the numbers had dropped to 14% of teens and 15% of young adults. During the same period, the percentage of online adults over 30 who were bloggers rose from 7% in 2006 to 11% in 2009.”

Overall, blogging has leveled off among adults over the past few years, hovering around 10-12% of Internet users.

Amanda Lenhart, lead author for the studies, told me that among those under 30, the shift away from blogging follows their migration to newer social networks and technologies such as mobile devices. “We attribute some of the decline among young adults to the move away from MySpace, which made blogging a prominent feature of a profile, to Facebook, which does not offer the same opportunities to engage in an activity that the site terms blogging.”

Researchers elsewhere have measured the same declining interest in blogs, but for other reasons:

  • A year ago Adweek reported that Internet use had reached a plateau and the growth of blogs had flattened. According to Forrester Research, the number of households with Internet access grew 3 percent from 2008 to 2009. Slightly less than 20 percent of respondents reported reading blogs, the same figure as 2008.
  • That week ReadWriteWeb reported research from Universal McCann that showed blogging has reached a saturation point. “UM notes that 71% of users report reading blogs—an increase of only 1% since [2008].”
  • In February 2010 HubPages’ Larry Freeman wrote that growth in U.S. traffic at major blogging sites WordPress and TypePad has flattened. The one contradictory statistic: U.S. traffic at Blogspot has grown by about 40%.
  • In June The Economist reported that traffic at two of the most popular blog-hosting sites, Blogger and WordPress, is stagnating, according to media research firm Nielsen. “By contrast, Facebook’s traffic grew by 66% last year and Twitter’s by 47%.”

Anecdotal evidence from the B2B world supports the studies. In a post, Matthew Ingram says he knows of several entrepreneurs who have replaced their free blogs in favor of subscription-only email newsletters. And Michael Hickins reports on BNET that while the number of active communities at network storage company EMC has increased by nearly 30% over two quarters, the number of blogs has dropped by 70%.

What could lead to such a leveling of blog activity? Lack of time and attention to start. And the perception that the activity isn’t valued by others and doesn’t contribute to the writer’s income or ego. Maybe there’s a growing realization that, while anyone can become a publisher, not everyone wants to read our thoughts.

Citizen journalists are discovering what mainstream media have known for centuries: people’s attention is just as valuable and elusive as their time. Engaging it requires a lot more than a forum.

Writers go local

Friday, July 9th, 2010
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Nancy Shukaitis, the former Monroe County Commissioner whose steadfast opposition to the Tocks Island Dam helped sideline the project, will appear Saturday as part of the Monroe County Book Expo. Shukaitis, along with about 20 other local authors, will discuss the industry and their work at the Eastern Monroe Public Library (EMPL) in Stroudsburg.

Shukaitis book cover“I think the public will be quite amazed at just how many writers we have in the Poconos and what a wide, diverse array of genres and subjects are represented by the works of the authors at the expo,” said Rob Ramos, EMPL library assistant.

The event will feature two presentations: a panel at 11 a.m. with Gloria Mallette, Alissa Grosso and me entitled “Using Networks to Promote and Publish” and a discussion at 1 p.m. by author and attorney Michael Ventrella on “The Perils of Self-Publishing.” The rest of the day will be devoted to book sales and discussion. The event runs from 10 a.m. to 4 p.m. The library is located at 1002 N. Ninth St.

Admission to the expo is free. Details in today’s Pocono Record. For more information call EMPL at (570) 421-0800, ext. 13.

Resistance is futile

Wednesday, June 16th, 2010
resistance-is-futile

There’s a scene in the movie “Minority Report” where digital screens read the eyeballs of Tom Cruise’s character and serve up personal ads. A trio of articles this week shows that, as the Borg like to say in “Star Trek,” trying to escape the long arm of marketers has become futile.

ESPNTruck-USOpen-bStarting on June 17, ESPN will display its broadcast of golf’s U.S. Open on trucks near sports bars and festivals in New York and Chicago. At 14 ft. by 8 ft. those digital displays will be hard to miss.

Separately, the New York Times is reporting that Automated Media Services is testing a system that allows agencies to buy commercial time in stores. By placing the 3GTV displays near the items being sold, advertisers hope to reach consumers as they’re making a decision to buy.

And finally comes word that digital will surpass newspaper advertising in the United States by 2014. Digital ads are projected to increase to $34.4 billion while the print equivalent will drop to 22.3 billion, the Wall Street Journal reports. The channels of choice? Your computer and smart phone.

Guard your eyes.

Libraries to present book, author expo July 10

Thursday, June 10th, 2010
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The Associated Libraries of Monroe County will present Monroe County Book Expo on Saturday, July 10, from 10 a.m. to 4 p.m. at the Eastern Monroe Public Library in Stroudsburg, PA. The event will showcase the published works of Monroe County residents. It also strives to encourage aspiring writers and support the exchange of ideas about the creative process and the publishing business.

The expo will offer two feature presentations: a morning panel of authors and bloggers focused on helping writers get their work published and noticed and an afternoon discussion by Michael Ventrella on “The Pitfalls of Self-Publishing.”

EMPL branchParticipating authors must live or own property in Monroe County. They will be offered a space that measures about 36”x36” in exchange for each donated copy of one of their published works to be shared among the public libraries in the county. Authors will be able to sell copies of their publications, meet and greet readers and network with their fellow writers. Authors are responsible for the display, stock, financial transactions and any applicable taxes on the sale of their works.

Authors are required to register in advance for the event. Registration forms are available at each of the participating libraries: Barrett-Paradise Friendly Library, Clymer Library, Eastern Monroe Public Library (including Pocono and Smithfields branch locations), Pocono Mountain Public Library and Western Pocono Community Library. The form is also available online.

For more information, call your local library or Barbara Keiser at EMPL, (570) 421-0800, x13.

All things video

Tuesday, June 8th, 2010
all-things-video

More than half of all adults in the United States have used the internet to watch or download video. That from the Pew Internet & American Life Project, run by the nonpartisan Pew Research Center.

The most popular content? Comedy or humorous videos, rising in viewership from 31% of adult internet users in 2007 to 50% of adult internet users in the current survey. Educational videos ranked second, rising from 22% to 38%. In last place were political videos, although their doubling in viewership from 15% to 30% signals yet another shift in engagement and content delivery.

The report is based on data from telephone interviews conducted by Princeton Survey Research Associates International between June 18-21, 2009 among a dual-frame (cell and landline) sample of 1,005 adults, 18 and older.

While marketers have plotted this growth for years, traditional media have recently seen the light, with newspapers and other outlets charging their reporters with carting video-capable cameras along with their notepads. The newest wrinkle in that trend comes by way of National Public Radio, which shows that it, too, has the chops to survive in this brave new world.

Prior to an interview at the All Things Digital conference, NPR CEO Vivian Schiller provided a humorous glimpse at NPR personalities trying out new digital technologies. After a passionate introduction by Schiller, the co-hosts of All Things Considered, Robert Siegel and Michele Norris, are transformed through the magic of stutter edit into urban hipsters.

Max Headroom would be proud.

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