Archive for the ‘Travel’ Category

Nashville Cats

Friday, January 22nd, 2010
nashville-cats

Part 5 of the Tennessee Chronicles

Friday, January 15

Up at 4:30 a.m., in the lobby at 5:30, in the car at 5:45, at Nashville International Airport at 6, board at 7, take off at 7:30. Breakfast at the Noshville Delicatessen. We sit on silver stools at a red Formica counter, a sign on the tiled wall of the kitchen reading “Today, everyone will smile, up-sale and excel!!!” We inhale the coffee.

Diner stoolsThe plane takes a slow bow and squats on the runway. As we taxi, the sun burns over the control tower, the tarmac wet from a hard frost. With a roar we sail above the glittering homes, the sinuous river, the rows of trees like box hedges surround a homestead.

As we head toward Philadelphia, the mountains turn white, the ridges like the spines of prehistoric elephants, ancient gray and wrinkled. The hills give way to potholes of ice in patchwork fields. As always when returning to Philadelphia I notice how gray it looks, the sky a scowl, the roads and buildings a smear of ash. It’s like flying back in time, or recalling a troubling dream. Below, the tanks of the oil refineries resemble handcuffs.

The flaps rise to expose hoses and nozzles and we land with a clunk and a shutter. The lights come on and the air conditioning goes off. I drag the carryon from the overhead and transfer the modern world to my pockets—cell phone, Blackberry, car keys. Down the aisle, through the jet way, down to ground transportation for the van ride to off-site parking and the two-hour drive home. More time, more coffee, more miles. Later we’ll receive an email from Karen, thanking us for making the trip one of her more enjoyable ones and listing her favorite lines from the trip. “Anything that’s breaded and served with cocktail sauce has to be good” makes it to number four.

For now, I think about the good people of Adamsville who welcomed us with a graciousness I haven’t seen in years. And the pleasure of sharing the vagaries of travel with the Fab Five. They are a decent lot.

The Adamsville family

Thursday, January 21st, 2010
the-adamsville-family

Part 4 of the Tennessee Chronicles

Thursday, January 14

The first thing you notice about the factory is its location. Plunked down in the middle of a field, surrounded by farms and ranches, hemmed in by concrete and a few other industries, the plant consists of a two-story brick office attached to what looks like a metal factory.

The woman at the front desk is friendly and efficient, and a ringer for Courtney Cox. Upstairs in the showroom, a consultant briefs us on new initiatives that will change the business. His name is Andy and he knows more about chemistry and marketing than all of us combined. After the meeting we tour the plant—1.3 million sq. ft. under one roof. Wearing safety glasses and earplugs, we watch as green shower enclosures bob on L-shaped hooks that sweep through the factory on a overhead conveyor. A woman dressed in white pushes one into a booth and sprays it expertly with a white substance called gelcoat. Two men heat a sheet of acrylic and create a tub on a thermoforming machine. A man drills holes in a shower enclosure and installs a grab bar. Others brace the enclosures with wood and box them. The units sit row upon row in the warehouse, marching toward a door on the far wall.

Back upstairs, we break for lunch, then do our day’s major act of kindness—creating Valentine’s Day packets for the relatives of employees who are serving overseas. As I pick the name of a serviceman, I realize how much the people who work here care for their fellow workers, and their families. Such, I hope, are the benefits of living in a small town.

Tour and packages done, we exchange hugs—another pleasant surprise—and pile into the car for the ride back to Nashville: Route 22 north to Interstate-40 and a straight shot to our next destination, the Gaylord Opryland, Garth Brooks singing “Standing Outside the Fire” as the miles fly by. “So what else would you be doing?” Carlene asks and we realize she’s right: we’d be pushing paper, staring at computers, deleting email. Chances are we wouldn’t be doing acts of kindness, or experiencing them on a factory floor.

Gaylord Opyrland atriumThe Gaylord Opryland is quite a contrast to the surrounding countryside. It is a mammoth structure, a hotel and convention center with 2,100 rooms, four indoor gardens, nine restaurants for dinner, coffee shops, sports bars and shops. There are four indoor gardens: Cascades, the Garden Conservatory, Magnolia and Delta. Each consists of an atrium the size of several footfall fields, surrounded by guest rooms and topped by a glass ceiling. Each has a different theme. Cascades features fountains, palms, poinsettias and a gazebo-like bar that overlooks a waterfall.

Tonight we’re headed for hot wings at Jack Daniels and Volare for steak and chops. After dinner we walk through the gardens, 4.5 acres of tropical lush under glass complete with a river and rental boats. It reminds me of the Wynn in Vegas, without the casino, or the Mark Twain riverboat ride at Disneyworld. It’s a long way from the factory, an impression that isn’t lost on us.

Tomorrow: Nashville cats.

The long and winding road

Wednesday, January 20th, 2010
the-long-and-winding-road

Part 3 of the Tennessee Chronicles

Carlene loads the van with a crate of sandwiches she got at a Jersey deli and a bag of muffins the size of hubcaps. With Dinny at the wheel, the Fab Five sweeps out of the city on I-40 and when the GPS device says to turn, we head south on two-lane Route 13, a highway that rides the bare back of the ridge, with two-foot shoulders and no guardrail, reminiscent of the Skyline Drive and the Smoky Mountains. With a hand on the door Carlene, who has made this trip once before, peers into the ravine, then at the endless stands of birch. “This looks familiar,” she says, all irony intended.

An hour into the trip we stop at a store that looks like a movie-front, painted in barn red with a sign that reads “Cigarettes sold at state minimum.” We pile out of the car, eager to stretch. Inside the store we find a barrel of pickles (no tongs, Dinny notes), pigs ears, a cooler of beer and two very polite older women behind the counter. We buy a diet Sun-Drop soda for Annette and walk back across the nearly deserted gravel lot to the car. “What else would you be doing?” Carlene asks, the first of many times during the trip.

Winding roadBack on the road she turns in the front seat and reads aloud an article in AARP Bulletin about a man who travels college campuses challenging students to do a million acts of kindness in their lifetimes. That equates to 50 acts of kindness a day for 55 years. We look at each other and wonder aloud if any of us will live long enough to hit the mark. But we’re game.

We drive for another hour without seeing homes or people, passing a lone car and a dog wandering up the road, then enter a small town in Harden County. All of the homes have carports or porches that don’t extend all the way across their fronts. After two-and-a-half hours on the road we cross Pickwick Dam on the Tennessee River and turn left toward the town of Savannah, less than four miles from the Mississippi border. After a quick check-in we pile back into the car and head to a small restaurant on the main street for dinner with the crew from the factory.

The restaurant is fashionably dark, a converted clothing store with alternating black and white walls decorated with pop art. We are greeted warmly by Lisa and three others from the company. They are tolerating our tardiness and brash northern accents well. We order and settle down to shop talk. The appetizer comes—breaded crawfish tails. We pause for a moment of awed silence. Then Karen says, “Anything that’s breaded and served with cocktail sauce has to be good,” and everyone digs in.

Tomorrow: the Adamsville family.

Seatbacks and tray tables up

Tuesday, January 19th, 2010
seatbacks-and-tray-tables-up

Part 2 of the Tennessee Chronicles

So here we are again (with due credit to the Fountains of Wayne, whose song title I’ve borrowed), mashed into these seats on a commuter jet, our baggage along with our prayers for a safe journey jammed into the compartments overhead. The plane is nearly full and all seems well. Then the flight attendant with the frown says we can’t change seats because the plane is “weight-balanced.” “This plane has three sections, A, B and C,” she explains. “Each has to be weight-balanced so you can’t move.” She smiles at the guy who’s trying to change seats. Someone in the back of the plane chuckles. At least they’re taking things in stride.

The Canadair CL65 revs its engines and we rumble and rise, the high pitched whine of the controls cutting through the roar. Below, a boat plies the Delaware River, silver in the winter light. The white storage tanks of oil refineries dot the gray land. Subdivisions spread and lengthen their reach, the houses arrayed in rows like bullets in a bandoleer, the cars slowing as we gain altitude and speed, proof of Einstein’s theory that as a body approaches the speed of light objects elongate and time slows. Suddenly the plane stops shuttering and the stress drops away with the ground, the clouds a carpet of foam, the sky a crystal blue.

Nashville Intl Airport skylightIn two hours we drop from the heavens on Nashville, the hills folding into themselves like cake batter, the landing gear descending with a clunk, the concrete flowing rapidly beneath, and we’re down, wrestling bags from the overhead, checking phone messages and email, rolling through the terminal, down a flight to baggage claim and another to ground transportation and the rental car, a hulking beast that could seat a football team.

Annette is waiting for us, a short woman in her mid-60s with dark brown hair and glasses, a red chapeau and matching jacket, golden earrings like small boxes, a necklace of silver-white beads, a silver-gray purse with running shoes to match. She looks like a Christmas package, with wide eyes and a beneficent smile. Later I discover she used to be a nun, so the image fits. Since Carlene, Dinny, Karen and Annette have all worked together at various times for several companies, they exchange hugs and roll the luggage to the rental lot, where the car, and the journey into the heartland, await.

Tomorrow: the long and winding road.

The Fab Five

Monday, January 18th, 2010
the-fab-five

Part 1 of the Tennessee Chronicles

Wednesday, January 13

I drive to Philadelphia International today on the first leg of a three-day trip to a manufacturing facility in Tennessee. It lies at the end of a two-hour plane ride and, after that, a two-and-a-half-hour journey by car. One of the agency’s newer clients, the company makes shower enclosures and bathtubs in this remote facility.

Carlene, the director of marketing, has gathered five of us for a PR summit. She’d invited three other consultants—Annette, who runs a small agency in Manhattan; Dinny, the owner of a graphics-design shop in Pennsylvania; and Karen, a database expert who will analyze all of the company’s projects. Together we comprise the Fab Five, the oracles of the bathing world. Several company employees will also be there, including Lisa, who is in charge of PR, and a couple of product managers and finance people. Carlene knows who counts.

But I’m getting ahead of myself. The parking facility outside PHL consists of two lots on either side of the road, bordered by chain link fence on one side and a looming edifice of beige brick and broken glass that used to house Westinghouse power systems. On one side of the road the lot has labeled all of the lanes after counties in Europe and South America. I pull into the side where the rows are named after animals and park in Dolphin. The trip is off to a good start.

I shouldn’t be so facetious. It’s just that I don’t always agree with the idea that travel broadens the mind, or that other bromide—that the purpose of life is the journey, not the destination. Completion counts.

Philadelphia Intl AirportJack is my van driver. He’s tall and broad, with an overhanging nose and brown dots at his temple. As he whisks me to the terminal, I ask about the abandoned building. Turns out he worked there in the 1970s. “At one time the plant employed 8,500 people.” We shake our heads.

The tower at Philadelphia International beckons like a snow cone, and within minutes we pull up at Zone 3 for US Airways domestic flights, an underground cavern of highway, taxis, buses and concrete barriers. Jack grabs my bag from the back of the van and opens the door. That’s a surprise. So is the smile and handshake as he wishes me well.

I tell him I appreciate that, then zigzag through the stanchions that mark the queue for the US Airways counter. A mature woman in the company uniform, white shirt with blue slacks and blazer, points to one of the computer kiosks, so I swipe the company credit card, tap in the airport code for Nashville (BNA), confirm that I have no checked luggage and watch the machine grind out a white boarding pass.

After that it gets a little trickier. I’m in terminal A and have to get to terminal F. That means I have to catch a shuttle, so I head down endless corridors, around corners, down the stairs and finally through a door into what looks like a back lot. There’s the bus. It’s packed, row upon row of people and luggage, our backs pressed against the sliding doors, teetering around every corner.

But who’s complaining. It’s not Atlanta, where you need a train to get from one terminal to the next, or the New York City subways, where. . . . But I digress.

Since I’m early I have time to sit in the dining area between Oriental fast food and pizza and watch the people in the Jet Rock Bar & Grill across the way. They look like they’re having fun. From here the place looks more like a mall than a hanger. It gives you a false sense of safety. There are no clocks, so I keep checking the time on my cell phone.

It’s time. Gate F9 is done in US Airways gray, a shelf of a space overlooking the planes. And there sit Carlene and her crew. She’s a tall woman, a seasoned marketing person who has met both Bill Clinton and Miss America, presumably not in the same room. She’s wearing a long pink coat with toggle buttons over a black top over slacks, her hair a little blonder than I remember it. She smiles when she sees me and offers a hug. Dinny is a little taller than me, a slender, distinguished looking man with white hair and a sports coat. Karen has intense eyes and shaggy brown hair. She looks as if she runs 10 miles before breakfast. Tall and slender, she’s wearing slacks and strap-on sneakers. We won’t meet the Annette until later, since she’s flying American from New York.

Together we will conquer the markets. For today, we’ll settle for a safe flight and an uneventful drive into the heartland of Tennessee.

Tomorrow: seatbacks and tray tables up.

Leaving a legacy

Tuesday, January 5th, 2010
leaving-a-legacy

In 1271 the Polo family took the first step on a grueling journey of thousands of miles, from the canals of Venice through the desert plains of Persia to the fabled court of Kublai Khan. You know the name of that 17-year-old explorer (so does every child who ever hung out at a pool), but do you remember the names of the father and uncle who led the expedition?

Marco Polo’s famous descriptions of spice and silk, of desert raiders and healing springs, have fascinated people for generations. But Marco was not the first in his family to make the epic trip. In 1260, his father Niccolo and uncle Maffeo set out to sell jewels on the lower Volga. They saw many of the same wonders Marco would report eleven years later. Yet few remember them. Why?

Because Marco wrote about the journey.

Marco also put you in the scene. Readers can feel the grit of the desert and the soothing waters of the oasis at day’s end. Those details, along with the description of the clothing and conversations he experienced, turned a travelogue into a fascinating tale. Centuries later, he’s still capturing the attention of readers the world over.

Today we’d describe Marco’s technique as a simple version of narrative nonfiction. Modern writers from Tom Wolfe to historian David McCullough employ the tools of the novelist to create compelling stories. While basing their material strictly on the facts, narrative nonfiction writers seek to recreate the actions, scenes and feelings that shape a country or a company. They focus on ordinary people who do extraordinary things. They put the reader in the scene.

Stephen Covey (The Seven Habits of Highly Effective People) places this ancient principle in a business context when he says one of our highest aspirations as humans is to love, to learn and to leave a legacy. One way to do so is by sharing your hard-won knowledge with others through a memoir. I had the great good fortune to receive a call from a well-respected publisher a few years back that needed a writer for just such a project. The result was One in a Million, the story of a nurse who took her company from the coal fields of Scranton to the Nasdaq.

I’m not comparing her life to that of Marco Polo’s but like the famous explorer she realized that in order to leave a legacy you have to write about the journey. This short video on YouTube talks about that process.

Enjoy the trip.

Beyond the gray

Friday, December 4th, 2009
beyond-the-gray

Most people dream about their ideal job. Erika Liodice is creating hers, one word at a time.

Erika is a coworker at swb&r, a marketing agency in Bethlehem, Pennsylvania. By day she works in account services. The rest of the time she’s either getting up at 5 a.m. to work on her novel, traveling and writing about her adventures or interviewing inspiring people and writing about them. You can see the pattern.

erika-liodice-profile-pic-1Many of us feel that writing in the age of social media needs to go beyond posting notes about cool sites and recycling other people’s material. We attract readers by adding value, and that means generating original content and ideas. Erika goes beyond that mandate by providing positive stories of achievement from people who are living their dreams. Kind of like what she’s doing with her posts.

Here’s how she describes her blog, Beyond the Gray: “Over the years, I’ve met many smart, capable people who are unhappy because they hate their jobs but are too afraid to go after what they really want in life. I can relate to these people because I’ve been one of them. That’s why I decided to launch Beyond the Gray, to inspire and motivate people to go after the things they really want in life.”

You can also catch up with Erika’s travels at her other blog, Journeys.

– Jeff Widmer